Store Policies

LISTINGS:
Each book is individually inspected, graded to industry standard Condition Grades, and any noteworthy flaws included in the listing comments. There should be no unpleasant surprises upon receiving your order. We are human, though, and an occasional flaw may escape our inspection. Our book packaging, delivery time and lost package metrics are among the best in the business, but stuff happens. Please contact us if there is ANY problem with your order.

BOOK IMAGES:
Reasonable effort is made by 4Shadows Books to provide photos or cover scans of the actual book offered, particularly where the cover design differs from the stock image or where the book condition warrants the extra effort (e.g. evident exterior flaws or particularly attractive).

Photos or cover scans provided by 4Shadows for specific listings are of the actual copy offered, and may not be copied, edited or otherwise used for commercial purposes without the express consent of 4Shadows Books. Typically, only one image is provided for each listing. If additional photos (or any other detail) are needed in order to make a buying decision, please feel free to contact us.

PAYMENT:
Payment can be made online immediately via Paypal. We also are happy to accept checks or money orders, please email to reserve the book(s) you want.

SHIPPING:
Orders are (almost) always shipped within one business day, quite often the same day as ordered, after payment is received. Delivery confirmation or tracking will be used for domestic shipments and the tracking number provided in a shipping confirmation email sent at the time of shipment. If you think you ordered something but have not received a shipping confirmation, please contact us - something may have gone wrong or not been completed in the checkout process.

Shipping rates:
1st book: $2.99 US standard, $5.00 US expedited
Each additional book: $1.00 US standard, $5.00 US expedited
International: Actual postage costs vary by destination and weight. An estimate is provided, but international buyers using PayPal checkout should stop before making payment and request an invoice by email. The shipping charge will be the actual postage cost with no added handling fees. Or, you can checkout and I will refund the difference!

By using barcoded labels, USPS recommended label fonts, and electronic address verification with the addition of ZIP+4 codes when available, our experience has been that most of our domestic shipments by Media Mail arrive in about a week (except to AK and HI). If your book(s) have not arrived by then, please contact us so we can think up a good excuse.

RETURNS & REFUNDS:
Items may be returned for any reason within 14 days of receipt (at the buyer's expense) for a refund of the purchase price, not including shipping. In cases where an item has been mis-described, it may be returned within 30 days of receipt (at our expense) for a comprehensive refund and abject apology.

BOOK SEARCHES and WANT LISTS:
We are always happy to help you find any book, in-print or out! Just contact us with your requirements for price, edition, and condition and we will get back to you with quotes for what we find. Ordinarily you are under no obligation to complete the purchase and we will guarantee that the book is as described by our source by having it delivered to us first for inspection. You may, however, request that we have a book sent directly to you by our source to save on shipping, in which case you will be billed immediately. Our fees are usually nominal, but necessarily scale with the amount of time and effort required to locate a copy that meets your requirements. We also welcome your want list - simply a list of books you're looking to acquire over time. We will keep an eye out for them, and if and when the title comes into stock, we will notify you.

TRADE & INSTITUTIONAL DISCOUNTS:
We are happy to offer standard trade discounts to other professional booksellers upon request. Libraries and educational institutions are also welcome to request a discount.

Bottom line (here at the top): Satisfaction is guaranteed. Details below.As a professional member of IOBA, we subscribe to the Code of Ethics and the Book Buyers Bill of Rights.

Bottom line (here at the top): Satisfaction is guaranteed. Details below.

As a professional member of IOBA, we subscribe to the Code of Ethics and the Book Buyers Bill of Rights.